AI keys and insufficient funds
Messages from AI providers and what to do about them.
These messages come from the AI provider or from the budget check.
Messages
| Message | What to do |
|---|---|
| Invalid key format for the selected provider | Check that the key belongs to that provider |
| The Anthropic API key is invalid or expired | Create a new key and save it in AI and costs |
| The OpenAI API key is invalid or expired | Same as above |
| Your Anthropic account is out of credits | Top up your account at console.anthropic.com |
| Your OpenAI account is out of credits | Top up your account at platform.openai.com |
| No access to the Claude model | Check the key's permissions |
| This OpenAI key has no access to the selected GPT model | Choose a different model or check your OpenAI account |
| Claude is temporarily overloaded | Try again in a few dozen seconds |
| Could not connect to Claude | Check your internet connection and try again |
| The conversation is too long | Start a new conversation |
| Your AI cost limit doesn't allow another request | Check your AI budget |
| Too many messages. Wait a moment | Wait and send again |
I topped up my account and it still doesn't work
Check that the key belongs to the account you topped up. Delete the key and add it again with Check and save.
The budget blocks me even though I spent less
The budget also counts reservations and unconfirmed calls. Check Cost details.
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