Payments and the Stripe portal
How to buy a plan, get an invoice and change your plan.
Payments are handled by Stripe. WooMate doesn't store your card details.
Buying a plan
- Open Settings → Plan and billing.
- Choose a plan and monthly or annual billing.
- Pay in the Stripe window.
Your plan turns on within a minute. Don't see the change? Refresh the page. If you cancel the payment, nothing is charged.
Invoices
Prices are final. You get an invoice by email after payment. The Stripe billing portal doesn't include invoices. No invoice? Write to hello@getwoomate.com from your account's email address.
Card and plan changes
Click Card and plan changes. The Stripe billing portal opens. The button works once your account has a payment in Stripe.
Your subscription renews automatically. Can't find the option you need in the portal? Write to hello@getwoomate.com from your account's email address.
When your subscription ends
Your plan becomes inactive and the modules stop working until you choose a plan.
Common problems
| Message | What to do |
|---|---|
| Could not open the payment | Try again in a moment |
| Could not open the billing portal | Try again in a moment |
| This plan is not available in this currency yet | Write to us |
Related articles
Can't find the answer? Write to hello@getwoomate.com or request free onboarding help.