Phone notifications

How to set up notifications with ntfy, plus thresholds and history.

WooMate sends notifications through the free ntfy app.

What you need first

A phone or browser with the ntfy app. The app is free.

Setup

1. In the store settings, open Notifications.
2. Install ntfy on Android or iPhone, or use it in your browser.
3. Click Save channel.
4. In ntfy, tap “+” and enter the same name. The name works like a password, so don't share it.
5. Click Send test notification.

What to notify you about

• New order
• Failed payment (high priority)
• Low stock
• Started, unfinished orders (low priority)

Changes are saved right away.

Thresholds

• Low stock from (units)
• Minimum daily revenue: leave it empty to turn off the slow-day notification

Click Save thresholds.

History

Notification history shows the last 100 entries. The first scan records the issues that already exist, and later alerts cover new or changed ones. Statuses: Sent, Failed — retries on next scan, Unconfirmed delivery, Initial snapshot — not sent.

Common issues

• “Save the channel first.”: save the channel before sending a test.
• The channel name can contain letters, numbers, - and _, up to 64 characters.
• “You've already sent several tests”: try again in 10 minutes.

Turn off notifications removes the channel.

Related articles

• Orders
• Customers and retention

Can't find the answer? Write to hello@getwoomate.com or request free onboarding help.