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What the chat won't do

The limits of WooMate AI: code, files, your store's look and saving without approval.

This article covers the chat's limits so you know right away when you need a developer. The rule: the chat changes your store's content and data through the API, but it doesn't change your store's code.

What WooMate AI won't do

  • It doesn't edit your store's code or files. It doesn't change the theme, templates, plugins, theme CSS or server configuration. It has no SSH or SFTP access.
  • It won't save a change without the button. Replying "yes" in the conversation isn't enough.
  • It won't change how your theme looks: tab colors, buttons or the product page layout. That's theme code. It can set colors and styles for the text in a description itself, see below.
  • It won't go beyond the API. What it can do depends on what your store exposes and what the key allows.
  • It won't replace a working purchase option with text in a description.
  • It won't retry an uncertain save on its own.

What it can do in content

In product and category descriptions, posts and pages, the chat can use HTML: headings, tables, lists, highlights, and colors and styles stored in the content itself. It can also add JSON-LD structured data, such as an FAQ, to a description. Before doing that, it checks whether Yoast, Rank Math or your theme already generates product data, so it doesn't duplicate it. After saving, look at the product page: some themes show scripts from the description as text.

What to do instead

When a change needs code, contact your developer or ask about a custom implementation: hello@getwoomate.com.

Can't find the answer? Write to hello@getwoomate.com or request free onboarding help.